Examas Jaya Service Program
After Sales Service Support
Our strength is our after-sales services and we always aim to deliver the best services for all of our customers from the beginning of time.
Service Call Hotline
We provide emergency Hotline for customers to easily reach our technical departments to assist with equipment troubleshoots.
Solutions Team
Solutions Team solve technical challenges by preparing all troubleshoot guides and training to ensure technician readiness when facing challenges.
Certified Service Team
Our technicians undergo frequent compulsory training twice every year and are certified by principals to deliver and carry out quality services.
Preventive Maintenance
We provided regular maintenance service to all the equipments to keep it up and running. It can definitely prolong the life of equipments.
Warehousing & Logistic
We have a huge warehouse to store all the ready stock of equipments to be able to deliver an urgent order on time.
Genuine Spare Parts
All spare parts are certified authentic and imported from its origin country. We do not accept any refurbished items to be delivered to our customers.
Operation Training
We provided professional training to all of our team members every month to ensure improvement of customers’ satisfaction through better service.
Equipment Demo
We provided equipment testing on the spot while customers visit showroom and of course it will be checked and tested before it delivers.